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G' Anaiah Boutique

Clothing • Accessories • Gifts • Inspiration

SHIPPING INFORMATION:

We’re pleased to offer reliable shipping, so your order arrives safely and beautifully packaged.

Processing time: Orders are typically processed within 1–3 business days.
Shipping time: Delivery estimates are calculated at checkout and vary by destination and selected shipping method.
Tracking: Once your order ships, you’ll receive a confirmation email with tracking information, when available.
Shipping costs: Rates are calculated at checkout based on your delivery address and order size.
International orders: International shipping availability, delivery times, duties, taxes, and customs fees vary by country. Any applicable import charges are the customer’s responsibility.
Address accuracy: Please review your shipping address carefully before placing an order. We can’t guarantee changes once an order has entered processing.
Delays: Carrier, weather, customs, or holiday delays may occasionally affect delivery times. We appreciate your patience.

For shipping questions or help with an existing order, please contact us with your order number.

Returns & Exchanges

We want you to love your purchase! If something isn’t quite right, we’re happy to help.

Return Window

Items may be returned within 14 days of delivery for an original payment to be refunded. Items must be unworn, unwashed, and in their original condition with all tags attached.

Non-Returnable Items

For hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:

Sale or clearance items
Accessories
Bodysuits and intimate apparel
Gift cards
Items marked “Final Sale”

Exchanges

If you need a different size or style, you may request an exchange within 14 days of delivery, subject to availability. If your requested item is unavailable, we can issue store credit instead.

How to Start a Return

Please email us at info@ganaiah.org with your order number and the item(s) you’d like to return or exchange. We’ll provide the next steps and return instructions.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or was sent incorrectly.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery and include photos of the item and packaging. We’ll work with you to resolve the issue as quickly as possible.

Refunds

Once your return is received and inspected, we’ll notify you whether it has been approved. Approved refunds will be issued to the original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.

Please note: Original shipping charges are non-refundable.

By placing an order with us, you acknowledge and agree to the terms of this Returns & Exchanges Policy.

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